The Sweetheart Top
Return policy
At Osool, your comfort and trust matter to us 🤍
That’s why we offer you the chance to inspect your order upon delivery.
📦 Please note:
You can open and check your order carefully in front of the courier before accepting it.
✔️ Returns or exchanges are only allowed if the order is refused during inspection.
❌ Once the order is accepted and paid for, returns or exchanges are not available.
This policy helps us avoid losses caused by post-delivery misuse.
✅ Exception:
Returns or exchanges are allowed in case of a manufacturing defect.
(This is very rare, as we carefully inspect every item and are confident in our quality ✨)
Thank you for your understanding and trust in Osool 🤍
Shipping Time
Shipping takes 3 business days
Need Help?
Need assistance? Contact us anytime on Instagram @osoul.eg